Delivery and refunds
Updated 17 October 2026
Fit In The Gap includes an additional seven-calendar-day money-back offer. This is separate from, and does not reduce, your legal consumer rights.
Our seven-day money-back offer
If you change your mind, email officialhdfitness@gmail.com within seven calendar days of purchase. Include the email used at checkout and your Payhip order reference.
You can request a refund under this offer even after downloading the PDFs. You do not need to prove a fitness result or give a particular reason. We will refund the full amount you paid for the bundle through the original payment route. An agreed refund will be processed without unnecessary delay; your payment provider determines when it appears in your account.
Instant downloads and cancellation
Different cancellation rules apply to digital content. Where the law permits, a cooling-off cancellation right can be lost only after the required express consent to immediate supply, acknowledgement of that loss and confirmation. Downloading a file does not remove all consumer rights.
The applicable consent and cancellation information is provided through the purchase/download process. Our additional seven-day offer still applies after downloading. Any statutory cancellation right that remains available continues under its own legal conditions and period.
Missing or faulty files
Contact officialhdfitness@gmail.com if files are missing, faulty or do not match the product description. We will help restore access or supply a corrected or replacement file where appropriate. A price reduction or refund may be required under applicable consumer law.
The seven-day offer is not a deadline for reporting defective, missing or misdescribed content or exercising any longer legal right. This policy does not restrict mandatory rights that apply where you live.